September 8, 2024

In the digital era of the 21st century, modern software and solutions deliver capabilities that can help businesses manage their online and offline businesses. A centralized platform is available that can help with managing e-commerce operations, warehouses, logistics, and other B2B, B2C, and D2C operations. Anchanto Software is one such solution that can deliver omnichannel support for managing online businesses, retail stores, logistics, supply chains, and warehouses. With D2C and omnichannel integration as the main aspects, the following are the features of this software:

Platform integration

The Anchanto Software delivers capabilities for the management and integration of various e-commerce platforms. Businesses receive access to a platform that offers pre-integrated e-commerce stores for hassle-free management. This even helps improve the overall customer experience as customers can look for the products across various channels without hassle. Online e-commerce platforms and retail stores can be integrated for their management using a single platform. Even order processing can be managed through use of the software.

Inventory management and order fulfilment

The automated solution helps process orders, manage inventory, and handle returns and exchanges. Owners receive real-time information about orders and stock levels in warehouses for accurate decision-making. Moreover, every aspect right from receipt of the order to its fulfilment can be managed through the platform. This in turn helps with the on-time delivery of products and enhances customer satisfaction. The software even generates automatic reports as well which enables on-time replenishment of stocks in the warehouses. Warehouse space management is also possible for time and cost saving of businesses.

Data management

Apart from helping business operations, the software even generates automatic reports related to customer experience, inventory levels, and various other aspects. Comprehensive data reports are generated that deliver useful insights into the inventory levels, customer experiences and preferences, and other aspects that require timely decision-making by the business owners. The data reports generated can allow businesses to manage their operations with greater efficiency as well as enhance customer experience. Better marketing efforts, on-time order fulfilment, and customer engagement are all the benefits that businesses receive through the adoption of the software.

Order tracking

The omni-channel support enables the tracking of business orders efficiently. The system automatically identifies the availability of the ordered products in the warehouses, generates invoices, and helps with the delivery of the products through its integrated channel partners as well. Businesses receive real-time information about their orders which is essential for modern D2C order fulfilment. This enables businesses to deliver better customer experience.

Anchanto Software delivers the capabilities and solutions that are necessary for modern businesses. The system offers numerous platform integrations and marketplaces which can enable businesses in managing online e-commerce platforms and even retail stores. On-time stock replenishment, timely delivery of products to the customers, Order splitting, Order tracking, and hassle-free multiple-platform management are all possible through a single system. Businesses can improve their customer experience, get on-time data insights, improve business efficiency, and even scale their operations. D2C order management and omnichannel integration help businesses improve and scale their operations. 

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